Last Updated: July 30, 2026
Effective Date: July 30, 2026
AlphaRayn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services, including digital templates, AI resources, blog content, and our upcoming handmade craft shop.
We operate from Kenya and comply with applicable data protection laws, including the Kenya Data Protection Act, 2019.
AlphaRayn is a creative platform spanning several areas:
This policy covers all sections of the site.
When you use our Service, we collect:
| Information | Purpose | When Collected |
|---|---|---|
| Email address | Payment verification, order confirmation, download links | At checkout |
| Template customization data | Names, messages, color preferences | During template customization |
| Payment information | Processed by Paystack; we do NOT store card details | At checkout |
| Uploaded audio files | Embedded in your customized template | During customization |
We automatically collect:
This data is collected via Vercel Analytics and helps us improve our Service. We do not track you across other websites for advertising purposes.
We use minimal cookies for:
We do not use cookies for advertising or cross-site tracking.
Your email is required by Paystack, our payment processor. Paystack uses your email to:
We use your email to:
We may send you:
You can unsubscribe from promotional emails at any time.
We use your information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing payments | Contractual necessity |
| Delivering your customized template | Contractual necessity |
| Verifying payment legitimacy | Legitimate interest (fraud prevention) |
| Improving our Service | Legitimate interest (service improvement) |
| Complying with legal obligations | Legal obligation |
| Sending optional marketing (with consent) | Consent |
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
We share limited information with trusted third parties who help us operate our Service:
| Provider | Data Shared | Purpose |
|---|---|---|
| Paystack | Email, transaction amount, payment method | Payment processing |
| Cloudflare R2 | Uploaded audio files (temporary) | Secure file storage |
| Vercel | Anonymous analytics data | Website hosting and analytics |
| Supabase | Order metadata, email | Database storage |
All service providers are contractually bound to protect your data and use it only for the specified purposes.
We may disclose your information if required by:
| Data Type | Storage Location | Retention Period |
|---|---|---|
| Email address | Supabase (EU/US servers) | 2 years after last purchase |
| Order history | Supabase | 2 years |
| Customized template | Your device (download) | Not stored by us |
| Analytics data | Vercel | 90 days |
We implement industry-standard security measures:
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Under the Kenya Data Protection Act, 2019, you have the following rights:
You can request a copy of the personal information we hold about you.
You can request correction of inaccurate or incomplete information.
You can request deletion of your personal data, subject to legal retention requirements.
You can request that we limit how we use your data.
You can request your data in a structured, machine-readable format.
You can object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, email us at privacy@alpharayn.com with:
We will respond within 30 days of receiving your request.
Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Some of our service providers (Vercel, Cloudflare) may process data outside Kenya, including in the United States and European Union. When this occurs, we ensure appropriate safeguards are in place, such as:
Our Service may contain links to third-party websites (e.g., Paystack checkout, external resources referenced in blog posts, social media). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Your continued use of the Service after changes constitutes acceptance of the updated policy.
For privacy-related questions, data requests, or concerns:
Email: privacy@alpharayn.com
Business Name: AlphaRayn
Location: Kenya
Cookies are small text files stored on your device that help websites function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
session | Maintain your customization state | Session |
paystack_reference | Track payment verification | 24 hours |
vercel_analytics | Anonymous usage analytics | 90 days |
You can disable cookies through your browser settings. However, this may affect the functionality of our Service (e.g., you may not be able to complete template customization).
Our blog, AI guides, and craft resources are publicly accessible content. We do not collect personal information when you read articles. If you interact with content (e.g., search), we collect anonymous usage data through Vercel Analytics as described in Section 3.2.
When our handmade jewelry shop launches, additional data collection may apply (e.g., shipping address, contact phone number). We will update this policy before the shop goes live.
In the unlikely event of a data breach affecting your personal information, we will:
By using our Service and providing your email address, you consent to:
You may withdraw consent at any time by contacting us, though this may limit your ability to use certain features.