Terms and Conditions

Last Updated: July 30, 2026

Effective Date: July 30, 2026

1. Introduction

Welcome to AlphaRayn ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, digital products, and services (collectively, the "Service"), including:

Templates — Customizable HTML-based digital experiences available for purchase
AI Resources — Articles, guides, tools, workflows, agents, and experiments published on our site
Craft — Educational craft resources and our upcoming handmade jewelry shop
Blog — Editorial content including guides, inspiration, and updates

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Definitions

"Template" refers to the customizable HTML files available for purchase on our platform.
"Content" refers to text, images, audio, articles, guides, and other materials published on or uploaded to our Service.
"User," "you," or "your" refers to the individual accessing or using the Service.
"Service" refers to our website, templates, AI resources, blog, craft content, payment processing, and related services.
"Paystack" refers to our third-party payment processor.

3. Service Overview

AlphaRayn operates across several areas:

3.1 Templates

Customizable digital templates (HTML-based experiences, love letters, and gifts). Purchases are processed through Paystack. Each template purchase grants a personal-use license as described in Section 6.

3.2 AI Resources

Educational and practical content covering AI tools, templates, agents, workflows, resources, guides, and experiments. This content is provided for informational purposes. We make no guarantees about the accuracy, completeness, or suitability of AI-related content for your specific use case.

3.3 Craft

Resources — Educational articles about handmade bead jewelry, techniques, and inspiration
Shop — An upcoming e-commerce section for handmade jewelry (currently in development; no purchases available yet)

3.4 Blog

General editorial content including guides, inspiration pieces, and project updates.

4. Eligibility

You must be at least 18 years old to use our Service, including making purchases. By using the Service, you represent and warrant that:

You are of legal age to form a binding contract
You have the legal capacity to enter into these Terms
You are not prohibited from receiving services under the laws of Kenya or your jurisdiction

5. Account and Payment Information

5.1 Payment Processing

All payments are processed securely through Paystack, our third-party payment processor. By making a purchase, you agree to Paystack's Terms of Service and Privacy Policy in addition to these Terms.

5.2 Payment Methods

We accept the following payment methods through Paystack:

M-Pesa (Mobile Money)
Credit/Debit Cards (Visa, Mastercard)
Bank Transfers (where available)

5.3 Email Requirement for Payment

An email address is required during checkout. This email is used for:

Payment verification and transaction confirmation
Sending your customized template download link
Order history and receipt delivery
Communication regarding your purchase

We do not share your email with third parties except as necessary to process your payment through Paystack.

5.4 Pricing and Currency

All prices are displayed in USD (United States Dollars) unless otherwise stated. Prices are subject to change without notice. Any applicable taxes will be calculated and displayed at checkout.

5.5 Refund Policy

Due to the digital nature of our templates, all sales are final. We do not offer refunds except in the following circumstances:

The template file is corrupted or cannot be opened
You were charged incorrectly due to a technical error
The template does not match the description on our website

Refund requests must be submitted within 7 days of purchase to support@alpharayn.com with your order reference number.

6. Template License and Usage

6.1 Personal Use License

Upon successful payment, you are granted a non-exclusive, non-transferable, personal use license to:

Download and customize the purchased Template
Share the customized HTML file with your intended recipient
Use the Template for personal, non-commercial purposes

6.2 Prohibited Uses

You may NOT:

Resell, redistribute, or sublicense the Template (customized or uncustomized)
Use the Template for commercial purposes without written permission
Remove or alter our copyright notices or branding from the Template
Use the Template to create competing products or services
Upload the Template to public repositories or file-sharing sites
Use the Template for any illegal, harmful, or offensive purposes

6.3 Intellectual Property

All Templates, designs, code, and related materials are the intellectual property of AlphaRayn. Your purchase grants you a license to use the Template as specified above; it does not transfer ownership.

7. Site Content and Intellectual Property

7.1 Our Content

All articles, guides, images, illustrations, and other content published on our site (including AI resources, blog posts, and craft articles) are the intellectual property of AlphaRayn unless otherwise stated.

7.2 Permitted Use of Site Content

You may:

Read, view, and share links to our content
Quote brief excerpts with attribution and a link back to the original article
Use our content for personal, non-commercial reference

7.3 Prohibited Use of Site Content

You may NOT:

Republish our articles in full on other websites or platforms
Use our content for commercial purposes without written permission
Present our content as your own work
Use automated tools (scrapers, bots) to extract or republish our content

8. User Content

8.1 Your Responsibility

You are solely responsible for any content you upload or include in your customized Template, including:

Text messages and names
Audio files (songs, voice recordings)
Images or other media

8.2 Content Guidelines

You agree not to upload content that:

Infringes on intellectual property rights
Contains hate speech, harassment, or discrimination
Is sexually explicit or pornographic
Promotes violence or illegal activities
Contains malware, viruses, or malicious code
Violates the privacy rights of others

8.3 Content Storage

User-uploaded content (such as audio files) is stored on Cloudflare R2 secure storage. We retain this content for 30 days after your purchase to allow for re-downloads, after which it may be deleted.

9. Craft Shop (Coming Soon)

9.1 Current Status

The Craft Shop section is currently under development and does not accept orders. No payment processing, shipping, or fulfillment is active for physical products at this time.

9.2 Future Terms

When the Craft Shop launches, additional terms will apply, including:

Product descriptions, pricing, and availability
Shipping policies, delivery timelines, and geographic restrictions
Return and exchange policies for physical goods
Payment processing for physical products

We will update these Terms before the shop goes live.

10. AI Tools and Resources

10.1 Informational Purpose

Our AI guides, workflows, and resources are provided for educational and informational purposes only. We make no guarantees that:

AI tools or workflows described will produce specific results
Third-party AI tools referenced will remain available or free
Our AI-related content is suitable for your particular use case

10.2 No Professional Advice

AI resources published on AlphaRayn do not constitute professional advice (legal, financial, medical, or technical). You should evaluate any AI tool or workflow against your own requirements before relying on it.

11. Customization and Downloads

11.1 Customization Window

After successful payment, please customize your template immediately and do not close the customization page. Failure to complete customization may require you to repurchase.

11.2 Download Limitations

Each purchase includes up to 1 download of your customized Template. This limit prevents abuse while allowing for accidental re-downloads.

11.3 File Compatibility

Our Templates are HTML files that work in modern web browsers. We are not responsible for compatibility issues with outdated browsers or devices.

12. Third-Party Services

Our Service integrates with third-party services:

Service	Purpose	Privacy Policy
Paystack	Payment processing	paystack.com/privacy
Cloudflare R2	File storage	cloudflare.com/privacy
Vercel	Website hosting	vercel.com/legal/privacy-policy

We are not responsible for the practices or content of these third-party services.

13. Disclaimers

13.1 As-Is Basis

Our Service and Templates are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

13.2 No Guarantee

We do not guarantee that:

The Service will be uninterrupted or error-free
The Templates will work on all devices or browsers
Your customized Template will achieve any specific response from the recipient
AI resources and guides will remain accurate as the AI landscape evolves

13.3 Limitation of Liability

To the maximum extent permitted by law, AlphaRayn shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

14. Termination

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, for:

Violation of these Terms
Fraudulent payment activity
Abusive or illegal use of our Templates
Unauthorized reproduction or redistribution of our content
Any other reason at our sole discretion

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these Terms shall be resolved in the courts of Kenya.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by:

Posting the updated Terms on our website
Updating the "Last Updated" date at the top of this page

Your continued use of the Service after changes constitutes acceptance of the new Terms.

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@alpharayn.com

Business Name: AlphaRayn

Location: Kenya

18. Acknowledgment

By using our Service and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.